Welcome to raspberrystore.ro!

Please read the terms and conditions carefully before using this online fashion shop.

TERMS AND CONDITIONS OF USE

PRIVACY POLICY

Information provided to the Company is used only for the purpose for which they were introduced, namely placing orders, according to the law. The company will not share your email with third parties, does not encourage spam or sharing data provided by customers without their explicit consent.  Any user has the right to delete his e-mail adress from the Company's database, by sending a request to contact@raspberrystore.ro. The company certifies that it will respect the rights conferred by Law no. 677/2001 on the protection of individuals with regard to processing of personal data and the free circulation of such data.

The company guarantees the security and confidentiality of the data transmitted and hosted by our information systems. This information will be used only by the Company to send the user order confirmation, various special offers, promotions, etc.. only with the client's prior consent.

The client understands intellectual property rights and will not disclose or make public (on the Internet or in the media) any information received from the Company.

OTHER PROVISIONS

Images published on the site are accurate, but sometimes color shades may vary slightly in real products. The Company reserves the right to modify products without prior notice.

The Company states that if, by mistake, the price of a product is listed and announced as zero, the raspberrystore.ro website is not obliged to offer that product for sale at this price, considering it to be a technical error.

The customer will be informed if a product is in stock or not, if it can be brought by order and how long this will take. These details will be provided by e-mail or phone.

RETURNS AND WARRANTY

All returns are accepted after notifying the Company (by phone or email) within 24 hours after receiving the package. The bundles are to be returned complete, with no missing items. All shipping activities (deliveries, returns etc) are carried out through Cargus shipping company.

For online payments, the billed standard shipping tax is 30 RON to which 1 RON is added for each additional kilogram, payable on delivery. FREE SHIPPING for orders over 2.500 RON not VAT included.

Return and warranty conditions are provided in accordance with Law 449/2003 and O.G. 21/1992. The warranty period offered by the Company is 30 days, starting from the date of purchase.

The customer is obliged to handle the product in accordance with the Company's recommendations and prescriptions. Any violation of these voids the warranty.

When requesting a return, we require presenting the damaged product in the original packaging, accompanied by the following documents: copy of the invoice and tax receipt. Without these, returning a product is not accepted.

If you notice a violation of consumer rights by the Company please report it to reclamatii@raspberrystore.ro.

COPYRIGHT

The design, text, graphics, structure and all information on the raspberrystore.ro website are the exclusive property of the Company.

Any attempt to copy, reproduce, republish, perform, display, distribute, sell or modify the content found on our website is strictly prohibited without the written consent of the Company.

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